Working from Home Allowance of £312 per annum
Advertising Salary
£46,574 - £52,332 Per Annum
Hours Per Week
35
All Locations
Home Based
All Departments
Volunteering
Permanent

About The Role

Closing date: 16th April
 
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Are you a skilled volunteering professional with a passion for ensuring a positive volunteering experience? We’re looking for someone motivated, innovative and collaborative, who will use their deep knowledge of volunteering good practice, systems and efficient processes across key areas of the volunteering journey to make sure the experience for our Society’s Volunteers and Volunteer Role Managers is the best it can be.

This role will sit within the Volunteering Team, part of the People directorate, and will work across Alzheimer’s Society leading the experience team as the first point of contact to provide exceptional service across key parts of the volunteering journey, including attraction, recruitment, onboarding, training, engagement, and wellbeing support.  

This will be a busy and challenging role; you will need to be curious; data driven, focused on customer experience, accessibility, EDIB, and encourage a learning and improvement culture. As a key part of the volunteering management team, you’ll be confident in facilitating, collaborating, project management, demonstrating excellent collaboration skills including stakeholder engagement.

It’s an exciting time for the Volunteering Team as we enter a new phase, develop our volunteering strategy and ensure we are able to meet the volunteering needs of the Society. As a leader of the ‘delivery’ element of the team, you will be a critical role in bringing this to life. 
 
Alzheimer's Society have recently been named on the Sunday Times Best Places to Work 2023. We have achieved excellent scores for workplace happiness, pride, and job satisfaction. This is a fantastic achievement and we're incredibly proud as this is fantastic indication of how far we’ve travelled over the past few years.

About you
  • Lead and inspire a team to deliver exceptional service
  • Ensure efficient, consistent, best practice delivery of key journey steps, including attraction, safer recruitment, onboarding, training, and wellbeing support.
  • Work collaboratively to prioritise, plan and achieve success with multiple teams.
  • Use data and insight to inform planning and decision making, as well as continuous service improvement and team performance.
  • Champion Volunteers and Volunteer Role Managers well-being, providing safe supportive spaces and practical support where needed.
  • Demonstrate commitment to inclusive working, ensuring equality and valuing diversity, with a focus on accessibility supporting people with lived experience. Role modelling behaviours, challenging our thinking, and amplifying and involving volunteering audiences to shape our work.
  • Be as comfortable talking to someone with dementia as you are to our volunteers or leadership team.
  • Able to contribute to discussions about what works well and where we could do things differently, to support a learning culture.
Application Process
Please ensure you apply with your most updated CV and a supporting statement on why you believe you would be the most suitable individual for this position.

About Alzheimer's Society

At Alzheimer's Society, we believe passionately that life doesn't end when dementia begins. We are here for anyone affected by dementia, and we do everything we can to keep people with dementia connected to their lives and the people who matter most.

Everything we do is shaped by people affected by dementia. Their knowledge and experience are critical to bringing about real-world solutions. From choosing the most promising research through to telling their stories to raise awareness; they are the heart of this organisation.

Our Values

We are Determined to make a difference when and where it matters most, by being passionate, focussed and making a lasting impact for people affected by dementia.

Every one of us is a Trusted expert, listening, learning and using evidence and experience. We are Better together by being open, combining our strengths, helping us to achieve more together. We are Compassionate, we are kind and honest, and we don’t shy away from challenges.

Through our values we will make the greatest difference for people affected by dementia.

Equal Opportunities

We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.

We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do. During your recruitment process we want to make sure that you bring your whole self and be at your best.

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