Local Services Manager

We are seeking a dynamic and compassionate leader to join our management team working across Cambridgeshire, Peterborough, Bedfordshire, Milton Keynes, Luton and Northamptonshire overseeing our incredible and valued dementia support services. This key leadership role will be responsible for managing a geographically dispersed team and working collaboratively with peers to deliver high-quality, person-centred support to individuals and families affected by dementia.

As the Society’s representative for services locally, building strong relationships with local communities and stakeholders is essential. You will lead and manage the operational delivery of high quality, needs led dementia support services.  Strengthen partnerships with local authorities, health and social care providers, and VCSE organisations. Ensuring that the profile of the Society and our vital frontline services is continually developed. 

You will ensure services are compliant, impactful, and delivered efficiently to meet the needs of those affected by dementia. You will inspire and support teams, promoting a culture aligned with the Society’s values and behaviours.

About you

We are looking for and individual who:

• Brings optimism, attention to detail, and a collaborative spirit.
• Has proven skills building and leading high-performing teams.
• Is confident leading remotely and in communities, engaging and motivating teams both virtually and face-to-face.
• Possesses excellent interpersonal and influencing skills, with the ability to build trust and negotiate effectively with partners.
• Has experience in service delivery, performance monitoring, and quality assurance.
• Is passionate about equity, inclusion and diversity in services.

What you’ll focus on:

• Networking and relationship building:

Build strong links with communities, local authorities, health and social care providers, and voluntary/community organisations.

Initially working with your peers to focus on increasing our profile within Milton Keynes, then moving on to the wider community.

• Knowledge of commissioning environments

Working flexibly across the area supporting the development of services

Identify opportunities for collaboration and innovation to strengthen our presence and impact.

• Leadership experience.

Lead regional staff meetings, workshops and learning sessions.

Inspire and support staff to achieve a high-performing, quality, and compliant service.

• Influencing and negotiating skills

Build trusted relationships with stakeholders.

Influence local strategy and commissioning decisions to ensure the needs of people affected by dementia are met and championed.

Interviews will take place on the 9^th and 10^th October

Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.

At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be.

Together with our supporters, we’re working towards a world where dementia no longer devastates lives.

Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.

Our commitment to Equity, Diversity, Inclusion & Belonging

We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.  

We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society. 

Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people. 

Our hiring process

During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply.  Please also contact Alzheimer’s Society Talent Acquisition Team via [email protected] for application support or any adjustments you might need.

To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice.

We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice.

We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a DBS check at the relevant level.

Giving back to you

Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society. 

You can also visit our Working for Us pages, which give you more information about what it’s like to be an employee at the Society.