What if you could be the person who transforms how hundreds of colleagues across the UK's leading dementia charity use financial systems every day? As a Systems Officer at Alzheimer's Society, you'll play a vital role in embedding and improving our finance systems, ensuring colleagues have the tools, knowledge and confidence to deliver financial excellence as we work to end the devastation caused by dementia.
About the opportunity
As Systems Officer, you'll be the person colleagues turn to for our Unit4 Enterprise Resource Planning system (ERP) support. Resolving queries, building expertise, and championing system adoption across our Finance & Assurance directorate. This is an exciting career development opportunity where you'll have endless capacity to grow deep technical expertise in ERP and business systems while simultaneously developing your business partnering skills across both systems technology and finance operations. Every day brings new challenges to solve, new knowledge to gain, and new relationships to build as you become the go-to expert who bridges the gap between technology and people.
As a valued member of our Finance & Assurance directorate, you'll be part of a team that's transforming how we deliver financial partnership across the organisation. We're on an ambitious journey to become the Society's single point of financial truth - trusted partners and credible experts who enable the organisation to make faster, better-informed decisions. This is where your systems expertise meets meaningful impact, directly enabling us to focus on what matters most: transforming lives affected by dementia.
Day-to-day, you'll answer questions, solve problems, and steadily deepen your expertise whilst being the trusted specialist colleagues rely on. You'll create guides and resources that make the complex simple. You’ll run sessions that build skills and confidence, and work alongside the Systems Accountant to make our finance systems better, more integrated, and more effective. You'll collaborate with Unit4 specialists, our in-house IT colleagues, and Finance team members across the Society, managing your own priorities autonomously while being proactive in driving things forward.
About you:
You have a solid foundation in ERP environments and you're eager to develop your career. You're someone who thrives on solving problems, explaining complex matters clearly, and helping people feel confident using technology. You understand that great systems support isn't just about fixing issues. It's about empowering colleagues, improving processes, and driving consistent adoption of best practice.
You'll have:
- Experience working with an ERP system, with genuine curiosity to develop specialist knowledge (Unit4 experience is a bonus, but your appetite to learn matters most).
- Strong analytical skills and a knack for troubleshooting technical challenges, always thinking about practical solutions.
- A track record of building relationships and delivering excellent service or partnership, with a focus on improving how people experience and understand systems.
- Solid grounding in accounting or finance processes, ideally gained in a large organisation.
- Demonstrated ability to create clear guides, resources or training content that makes technical topics accessible.
- Confidence working independently while also thriving in collaborative environments, taking initiative and seeing things through.
What you’ll focus on:
- Being the primary contact for Unit4 and system queries, efficiently resolving issues and knowing when to escalate more complex challenges.
- Growing into a trusted Unit4 specialist by continuously expanding your knowledge and actively helping colleagues across the Society.
- Producing clear, helpful guides, FAQs and training resources that give colleagues the confidence to use our systems effectively.
- Running engagement and training sessions that boost understanding, capability and compliance with our finance systems.
- Working with the Systems Accountant on upgrades, testing and integration projects to ensure everything runs smoothly.
- Partnering with Finance colleagues and IT teams to monitor how systems perform, address issues quickly, and strengthen our single source of financial truth.
Can you see yourself as the systems expert who transforms how colleagues engage with finance technology? Are you ready to take ownership, learn continuously, and become the trusted partner who helps the Society gain maximum benefit from our systems? Can you bring both technical capability and genuine partnership to ensure our finance systems enable our mission to end the devastation of dementia?
Important Dates
The deadline for applications is 23:59 on Sunday 2nd November 2025.
Interviews will begin week commencing 3rd November and will take place virtually.