NHS Continuing Healthcare Appeals Support Volunteer

If you have knowledge of the NHS Continuing Healthcare National Framework and the appeals process, then we’d love to hear from you.

As an NHS Continuing Healthcare Volunteer, you’ll use your knowledge of the framework to support people affected by dementia with their appeal over telephone and email, giving them the confidence to challenge decisions. You’ll provide a comprehensive support service, gathering and recording information from the client, helping them identify the necessary documentation and evidence and providing encouragement to attend the appeal.

The challenge of successfully appealing decisions not to award Continuing Healthcare can be overwhelming, but in this role you’ll have the opportunity to empower people affected by dementia during this process and make a huge difference to their dementia journey.

Interested?  To apply for this role please click on the 'Apply' button at the bottom of the page.

At Alzheimer's Society, we believe passionately that life doesn't end when dementia begins. We are here for anyone affected by dementia, and we do everything we can to keep people with dementia connected to their lives and the people who matter most.

Everything we do is shaped by people affected by dementia. Their knowledge and experience are critical to bringing about real-world solutions. From choosing the most promising research through to telling their stories to raise awareness; they are the heart of this organisation.

Our Values

We are Determined to make a difference when and where it matters most, by being passionate, focussed and making a lasting impact for people affected by dementia.

Every one of us is a Trusted expert, listening, learning and using evidence and experience. We are Better together by being open, combining our strengths, helping us to achieve more together. We are Compassionate, we are kind and honest, and we don’t shy away from challenges.

Through our values we will make the greatest difference for people affected by dementia.

Equal Opportunities

We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.

We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do. During your recruitment process we want to make sure that you bring your whole self and be at your best.

If there is anything further that you would like to know about this role, or any support that you need then please email us at [email protected] and we will be in touch.