Working from Home Allowance of £312 per annum
Advertising Salary
£24,651 - £26,650 Per Annum
Hours Per Week
35
All Locations
Community Based, Norfolk
All Departments
Dementia Support and Partnerships
Permanent
External Advertising End Date
16 Nov 2025

About The Role

We are looking for a dedicated and compassionate Dementia Adviser to join Alzheimer’s Society team working across the Norfolk and Waveney area!

You will be part of a collaborative and supportive team which together makes up the Norfolk and Waveney Dementia Support service.  The service includes telephone and community Dementia Advisers and Admiral Nurses, partnering with other internal and external colleagues as part of the local Dementia Pathway. Our Dementia Advisers play a crucial role in helping people navigate the complexities of dementia. This is an exciting and rewarding opportunity to make a real difference in the lives of those affected by dementia, providing essential advice and guidance at some of their most challenging times. We strive to help maintain independence, improving sense of well-being, and putting people in more control of their own lives. We promote a person-centred service so that our support is unique to everyone, based upon their own aspirations and needs
 
What you’ll need:  
  • Confidence and ability to communicate with a wide range of people, adapting your approach to ensure understanding. You may be required to speak publicly at events about dementia, delivering information and signposting people to further resources and networks.
  • Ability to support people affected by a diagnosis of dementia to maintain their independence, improve their sense of well-being, and help them take more control of their lives.
  • You will be able demonstrate your skills being proactive, organised, and able to work both independently and as part of a multi-disciplinary team.
  • Strong IT skills for inputting detailed, factual case records on a client database and using virtual meeting software (Teams / Zoom).
  • The means to travel regularly across the Norfolk and Waveney area to face to face meetings with the people you support and the wider team and to attend local events.
 What you’ll focus on: 
  • Your primary role will be in delivering personalised and tailored support to people affected by dementia. This could include the person living with dementia, family or friends.  
  • Being a named, trusted contact for people affected by dementia, enabling them to access vital services whilst improving people’s sense of well-being, ultimately giving them more control over their lives and decisions.
  • Managing your own caseload of clients and referring people to the appropriate health and social care organisations when required. 
  • Providing advice and guidance at local peer groups, specific dementia groups and community networks, whilst looking out for new opportunities to promote the service and maintain the profile of dementia services across the area.

 Interviews will be held in-person interview on Wednesday 26 November at the Alzheimer’s Society office at Suite 3, Joseph King House, Abbey Farm Commercial Park Southwell Road, Horsham St. Faith Norwich NR10 3JU

About Alzheimer's Society

Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.

At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be.

Together with our supporters, we’re working towards a world where dementia no longer devastates lives.

Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.

Our commitment to Equity, Diversity, Inclusion & Belonging

We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.  

We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society. 

Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people. 

Our hiring process

During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply.  Please also contact Alzheimer’s Society Talent Acquisition Team via [email protected] for application support or any adjustments you might need.

To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice.

We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice.

We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a DBS check at the relevant level.

Giving back to you

Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society. 

You can also visit our Working for Us pages, which give you more information about what it’s like to be an employee at the Society.

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