Would you enjoy a dynamic role where no two days are the same?
Are you passionate about making a real difference for people affected by dementia?
Do you believe you can help individuals maintain their independence, enhance their well-being, and feel empowered to take control of their lives?
If so, we have an exciting opportunity for you to join our dedicated team, delivering personalised support to people living with dementia and their carers.
Contract: Fixed Term Contract - 6 Months
Location: Birmingham
Our Dementia Support Service offers tailored assistance through telephone, face-to-face, and online support, ensuring we reach as many people as possible. Based in Birmingham, our well-established team brings extensive experience and local expertise, providing community-based services that reflect and respect the diversity of the area.
關於這個機會
你是否喜歡一個每天都充滿新挑戰的多元角色？你是否熱衷於為受認知障礙症影響的人士帶來真正的改變？ 你是否相信自己能夠幫助他們保持獨立、提升福祉，並讓他們有能力掌控自己的生活？如果是的話，我們誠邀你加入我們盡心的團隊，為認知障礙症人士及其照顧者提供個人化支援。
我們的認知障礙症支援服務透過電話、面對面及網上支援，提供按需要而設的協助，確保能接觸到盡可能多的人士。服務位於伯明翰，我們完善的團隊擁有豐富經驗及本地專業知識，提供以社區為本的服務，並反映及尊重當地的多元文化。
About you
We are looking for an approachable, enthusiastic, and knowledgeable Community-Based Dementia Adviser to join our experienced Birmingham team. In this role, you will provide person-centred guidance, information, and advice to people living with dementia and their carers, ensuring they feel supported and empowered.
關於你
我們正在尋找一位平易近人、充滿熱誠及具備專業知識的社區Dementia Adviser，加入我們經驗豐富的伯明翰團隊。在這個職位中，你將為認知障礙症人士及其照顧者提供以人為本的指導、資訊及建議，確保他們得到支援並感到自主。
Why join us?
Trusted Experts: Work alongside a well-established team of Dementia Advisers, delivering tailored support across Birmingham.
Better Together: We proudly serve a diverse local population, so an inclusive attitude is essential. Your ability to speak Cantonese and English fluently will help us reach and support local communities.
Collaborative Working: You’ll build strong partnerships with health and social care professionals, including GPs, Social Prescribers, Memory Assessment Services, and Social Services, to achieve positive outcomes for service users.
Determined to Make a Difference: Your passion and compassion will ensure people with dementia and their carers live well and have their voices heard.
為何加入我們？
值得信賴的專家：與完善的Dementia Advisers團隊並肩工作，為伯明翰提供按需要而設的支援。
同心協力：我們自豪地服務多元化的本地社群，因此共融的態度至為重要。你流利的廣東話及英語將有助我們接觸並支援社區。
協作工作：你將與醫療及社會護理專業人士建立緊密合作，包括家庭醫生、社區連結員、記憶評估服務及社會服務部門，以達致服務使用者的正面成果。
致力改變：你的熱誠與同理心將確保認知障礙症人士及其照顧者能夠安享生活，並讓他們的聲音被聽見。
What you’ll need:
- Fluency in Cantonese and English (spoken and written) – essential for supporting local communities.
- A passion for helping people maintain independence and improve well-being.
- Strong understanding of the Health and Social Care sector and the needs of people with additional care requirements.
- Excellent communication skills, with the ability to adapt your approach for different audiences.
- Effective networking and influencing skills, plus the ability to manage multiple tasks under pressure.
- Good IT skills, including experience with databases and virtual platforms (e.g., MS Teams, Zoom).
- Ability to travel independently across Birmingham when required.
你需要具備：
- 流利的廣東話及英語（口語及書寫）——支援本地社群的必要條件。
- 熱衷於幫助人保持獨立及提升福祉。
- 對醫療及社會護理界別有全面深入的認識，並了解具額外照顧需要人士的需求。
- 優秀的溝通技巧，能因應不同受眾調整表達方式。
- 有效的社交網絡及影響力技巧，並能在壓力下同時處理多項工作。
- 良好的資訊科技技能，包括使用資料庫及網上平台（如 MS Teams/Zoom）的經驗。
- 能在需要時自行前往伯明翰的不同地點進行工作
Your role will include:
- Supporting people to access vital services and resources.
- Helping individuals improve their sense of well-being and take control of their lives.
- Identifying needs and signposting and referring to relevant services.
- Promoting our service and building relationships with health and social care professionals.
你的工作將包括：
- 協助人們獲取重要的服務及資源。
- 幫助個人提升幸福感，並掌控自己的生活。
- 辨識需要並指引和轉介至相關服務。
- 推廣我們的服務，並與醫療及社會護理專業人士建立良好關係。