Dementia Adviser

At Alzheimer’s Society, we believe no one should face dementia alone. Every conversation, every visit and every small moment of reassurance can make a real difference. We are looking for a warm, thoughtful and organised Dementia Adviser to join our supportive North Somerset team.

You’ll support people living with dementia and their carers in your local area, offering guidance, reassurance, and practical help. Your role will include home visits, phone support, liaising with professionals, managing your own caseload, and helping with new referrals.

You’ll be part of a caring team, with opportunities to share ideas, reflect, and grow your knowledge of dementia.

Location: Community based in the North Somerset area
Contract: Fixed-term, 21 hours per week

What you will be doing

• Building trusted relationships with people living with dementia and their carers across the East Riding
• Offering personalised information, advice and emotional support
• Visiting people at home, supporting by telephone and linking in with GP surgeries
• Taking part in the triage rota to ensure new referrals are handled with care
• Keeping accurate, respectful records on our systems and managing your own caseload

About you

You understand that dementia affects people in many different ways, not just the person living with the condition but also the people who care about them. You approach your work with patience, kindness and a genuine interest in what people are going through.

In this role you will bring:

• An understanding that dementia affects people in different ways, including the person living with the condition and the people who support them
• A kind, patient and inclusive approach, treating people from all backgrounds, cultures and communities with respect
• The ability to listen carefully and communicate clearly, especially during sensitive or emotional conversations
• Respect for confidentiality and the ability to handle personal information carefully and responsibly
• Good organisation and teamwork skills, with the confidence to ask for support and contribute to a supportive team environment

Above all, you bring warmth, empathy and a genuine desire to help people feel supported during what can be a very difficult time in their lives.

Interviews taking place on 20th April in person at the Hive Business Centre Weston-Super-Mare

Dementia is the UK's biggest killer. One in three people born in the UK today will develop dementia in their lifetime.

At Alzheimer's Society, we're the UK's leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be.

Together with our supporters, we're working towards a world where dementia no longer devastates lives.

Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.

Our commitment to Equity, Diversity, Inclusion & Belonging

We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.  

We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society. 

Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people. 

Our hiring process

During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply.  Please also contact Alzheimer's Society Talent Acquisition Team via [email protected] for application support or any adjustments you might need.

To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice.

We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice.

We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a Criminal Record Check at the relevant level. You can read more information via our Website.

Giving back to you

Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society. 

You can also visit our Working for Us pages, which give you more information about what it's like to be an employee at the Society.