Are you ready to take the next step into a senior leadership role and shape the future of dementia services across West Sussex?
We are looking for a Local Services Manager to join our team on a permanent, part time basis, working 21 hours per week. The role is homebased, with flexible hours between 9am and 5pm.
You will cover West Sussex, so regular travel and access to a vehicle are essential. Each Tuesday, you will work from our Horsham office to support and directly manage local volunteers. Mileage claims will be paid from the West Sussex border.
You will also work with colleagues across the wider Sussex area to support regional service development and strengthen provision for people affected by dementia.
This is a high impact leadership opportunity to lead the delivery and ongoing development of our dementia support services across a diverse and largely rural county.
You will play a critical role in ensuring people affected by dementia receive high-quality, accessible and person-centred support, while working within a well-established, innovative, grant-funded contract.
At Alzheimer’s Society, we provide Help and Hope for everyone affected by dementia. Our work is driven by our values, purpose and strategic direction, supporting people today while working towards a better future. We are looking for candidates who understand our mission and can show how their leadership approach aligns with our values.
As Local Services Manager, you will set the tone for a confident, supportive and accountable team. You will help staff and volunteers understand what good looks like, encourage development, and make sure the service continues to deliver meaningful support for people affected by dementia.
You will work closely with fellow Local Services Managers and contribute to the South East Regional Management Team, giving you exposure to wider strategic leadership and development opportunities.
This role is particularly suited to candidates who are ready to step into leadership, build on their experience, and broaden their impact.
About you
You will have:
- Experience managing or supporting service delivery, ideally within health, social care or community settings, or transferable experience from related sectors.
- Experience of leading people, or clear leadership potential, with the ability to create a high performing team culture while maintaining individual accountability and supporting staff wellbeing.
- Experience supporting volunteers would be advantageous, particularly where this involved building positive relationships and helping people feel valued.
- You will be confident using IT systems and managing and reviewing information through computerised recording systems. You will also be able to confidently navigate relationships through virtual means, including Teams.
- A commitment to continually improving services for people affected by dementia, informed by their experiences. You will understand our purpose and strategic direction and be focused on meeting the needs of West Sussex’s diverse communities, driving forward equity and accessibility in our service.
- Comfortable working independently and collaboratively across a dispersed team.
- Have strong organisational and relationship-building skills, with the ability to engage stakeholders and monitor performance.
- Ability to travel regularly across West Sussex and maintain a strong local presence.
Please don’t be put off from applying if you don’t meet every single requirement listed. We recognise the value of transferable skills and lived experience, and we’re keen to hear from candidates who can demonstrate potential, capability and a willingness to learn.
Key Responsibilities:
- Providing strategic leadership of contract delivery, ensuring performance, quality, and compliance
- Providing day-to-day leadership for Dementia Advisers and volunteers, ensuring people are clear about priorities and supported to do their best work.
- Using regular conversations, coaching and clear expectations to support performance, development and wellbeing.
- Ensuring volunteers are informed, confident and able to contribute effectively.
- Collaborating with fellow Local Services Managers to provide cohesive leadership across the region to ensure seamless delivery. You will also be part of the South East Regional Management Team, with occasional face to face meetings outside of the immediate area.
- Contributing to quality monitoring, performance review and continuous improvement across the West Sussex team.
- Building relationships with local authorities, the health board, and pathway partners, including presenting to diverse audiences and advocating for people with dementia and the service. This may also include occasional requests for media interviews.
- Identifying opportunities to strengthen services and improve outcomes for people affected by dementia.