Internal Communications and Engagement Officer

What does great internal communication feel like? For us, it helps people understand where we’re going, why it matters and how they can play their part.

As our Internal Communications and Engagement Officer, you’ll help bring Alzheimer’s Society’s strategy, priorities and impact to life for our employees and volunteers. You’ll create clear, engaging and accessible communications across a range of channels, helping people feel informed, involved and able to have their say.

Can you spot the story behind an important update and turn it into something people can understand and connect with?

You’ll be part of our Internal Communications and Engagement team, helping to deliver communications, campaigns, events and engagement activity across the organisation. It’s a varied role for someone who enjoys creating content, working with people and finding better ways to connect colleagues with our purpose.

How do you make sure people feel included when you communicate? You’ll help us create communications that are accessible, relevant and responsive to different audiences, making sure people have the information they need and opportunities to have their say.

What you'll do

You’ll help plan and deliver internal communications that support our priorities and keep employees and volunteers informed and engaged.

You will:

• Create, edit and publish content across our intranet, newsletters, online briefings and Viva Engage.
• Support communication plans, campaigns, events and conferences.
• Find and tell stories that celebrate our people, show our impact and bring our priorities to life.
• Work with colleagues and subject matter experts to create clear, accessible and audience-focused communications.
• Build positive relationships with stakeholders and provide practical communication support.
• Use feedback and insight to understand what’s working and improve future communications.
• Contribute to team planning, shared priorities and better ways of working.

About you

You’ll be a clear and thoughtful communicator who enjoys working with people, can manage competing priorities and knows when to ask for support.

Are you someone who enjoys bringing people together around a shared goal? Do you value listening to different perspectives, learning from others and sharing your own ideas?

You will bring:

• The ability to build positive relationships with colleagues and stakeholders across the organisation.
• A willingness to share knowledge and good practice, while being open to learning, feedback and new approaches.
• The ability to manage competing priorities, contribute to team planning and meet agreed deadlines.
• Confidence using digital communication tools and content management systems, such as SharePoint, newsletter tools and Viva Engage, or the ability to learn new systems.
• The ability to create clear, engaging and accessible content for different audiences.
• An understanding of the power of storytelling and how to identify stories that help colleagues understand our purpose and the difference we make.
• A commitment to inclusion and respect for the experiences and perspectives of employees, volunteers and people affected by dementia.

You don’t need to meet every requirement to apply. If you have relevant skills, experience or transferable strengths and can see yourself contributing to this role, we’d really like to hear from you.

We welcome people from different backgrounds, experiences and career journeys. We’re committed to creating a workplace where everyone feels included, valued and able to contribute.

We want our recruitment process to be accessible to everyone. If you need any adjustments to apply or take part in the recruitment process, please let us know.

Dementia is the UK's biggest killer. One in three people born in the UK today will develop dementia in their lifetime.

At Alzheimer's Society, we're the UK's leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be.

Together with our supporters, we're working towards a world where dementia no longer devastates lives.

Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.

Our commitment to Equity, Diversity, Inclusion & Belonging

We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.  

We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society. 

Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people. 

Our hiring process

During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply.  Please also contact Alzheimer's Society Talent Acquisition Team via [email protected] for application support or any adjustments you might need.

To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice.

We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice.

We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a Criminal Record Check at the relevant level. You can read more information via our Website.

Giving back to you

Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society. 

You can also visit our Working for Us pages, which give you more information about what it's like to be an employee at the Society.

INDAZ