Dementia Navigator

Dementia Navigator | Bristol area| 35 hours per week, Monday to Friday 9am-5pm | £25,391 to £27,450 Per Annum | Permanent

Every person affected by dementia has their own story. You’ll take the time to understand what matters to them and help them find the support that’s right for them.

At Alzheimer’s Society, we believe no one should face dementia alone.

As a Dementia Navigator, you’ll support people affected by dementia and memory loss across Bristol. You’ll listen, understand what they need and provide information, advice and ongoing support that helps them feel more informed and in control of their lives.

This is a role that gives you variety, flexibility and the chance to be where people need you. Some days you’ll be out across Bristol, visiting people at home, meeting GPs or connecting with local communities. At other times, you’ll be supporting people over the phone, working alongside your team in the office or using the flexibility to complete admin from home. You’ll manage your own diary and visits, with a supportive team around you when you need them.

You’ll work closely with NHS colleagues, GPs and other professionals to help create joined-up support, so people affected by dementia don’t have to keep repeating their story. You’ll also manage your own caseload in a busy service, so being organised, comfortable working independently and able to balance different priorities will be important.

You’ll join an established, progressive and award winning service, with a multidisciplinary team around you and opportunities to learn and develop.

There isn’t one type of background that leads to becoming a great Dementia Navigator. You may have worked in customer service, advice, support, community services or somewhere completely different where connecting with people has been at the heart of what you do. You don’t need to arrive with all the knowledge about dementia. We can help you build that. What you do need is the ability to listen, engage with people, manage your time and build relationships that make a difference.

About you

You could thrive in this role if you:

• Build trusting relationships and communicate well with different people.
• Listen carefully and can understand and respond to someone’s individual needs.
• Have experience working with people in a customer-facing, support, advice or engagement setting.
• Can manage your time and caseload effectively, even when things get busy.
• Are comfortable working independently while knowing when to reach out for support.
• Can build positive relationships with GPs, professionals, community organisations and colleagues.
• Are confident using everyday workplace technology and learning new systems.
• Can travel independently across Bristol as part of your working day.

You don’t need to meet every requirement or come from a particular career path. What matters is the skills you bring, how you connect with people and your commitment to making a difference for people affected by dementia.

Interviews are provisionally planned for the week commencing 16 November 2026 and are expected to take place in person in Bristol.

Dementia is the UK's biggest killer. One in three people born in the UK today will develop dementia in their lifetime.

At Alzheimer's Society, we're the UK's leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be.

Together with our supporters, we're working towards a world where dementia no longer devastates lives.

Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.

Our commitment to Equity, Diversity, Inclusion & Belonging

We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.  

We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society. 

Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people. 

Our hiring process

During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply.  Please also contact Alzheimer's Society Talent Acquisition Team via [email protected] for application support or any adjustments you might need.

To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice.

We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice.

We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a Criminal Record Check at the relevant level. You can read more information via our Website.

Giving back to you

Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society. 

You can also visit our Working for Us pages, which give you more information about what it's like to be an employee at the Society.

INDAZ